Terms & Conditions:
THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS
OF THE INFORMATION TECHNOLOGY, ACT, 2000 AND RULES MADE THEREUNDER. THIS
ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY
PHYSICAL OR DIGITAL SIGNATURES. THESE TERMS & CONDITIONS WERE UPDATED ON 23
October 2020 (hereinafter referred to as the “Agreement”/ “Terms of
Use”)
1. INTRODUCTION
ON THE SCOPE OF THE AGREEMENT
TERMS
AND CONDITIONS CONSTITUTE LEGAL CONTRACT. The
terms stated herein including any additional guidelines and/or future
modifications to this Agreement read together with the Privacy Policy,
available at www.telecomadindia.in shall constitute a legal contract between
any person utilizing TelecomAdIndia’s services (“User”) of the one part,
and TELECOM AD INDIA (“Telecom Ad India”/“Company”) having
its registered office at 1st Floor, Saha House, pailan, Kolkata-700104, of the
other part (collectively referred to as “Parties” and singularly
referred to as “Party”).
ACCEPTANCE
OF T&Cs. By using, browsing, accessing,
registering or accessing www.telecomadindia.in, or any mobile application
developed by Telecom Ad India (“Site”), or availing any
service rendered by Telecom Ad India, a User fully, absolutely and
unequivocally agrees to comply with and abide by the Agreement.
ELIGIBILITY. Telecom Ad India’s services are open only to
persons of 18 years of age and above who have a valid e-mail address and mobile
phone number. Users who have been previously suspended or removed from availing
any service by Telecom Ad India shall not be eligible to avail
services from Telecom Ad India. Users shall not impersonate any
person or entity, or falsely state or otherwise misrepresent identity, age or
affiliation with any person or entity. If you are below 18 years of age, please
exit the Site.
APPLICABILITY. The terms of this Agreement shall be applicable to
Users, Business Partners, Alliance Partners and Applicable Controlled Entities,
as set forth in this Agreement. This Agreement shall be deemed to be
incorporated in the Applicable Agreement. Any reference to the “Agreement”
shall include a reference to the Applicable Agreement and any reference to “Applicable
Agreement” shall include a reference to this Agreement.
INCONSISTENCY. Notwithstanding anything contained herein, Applicable
Agreement shall prevail over this Agreement in case of any inconsistency.
2. DEFINITIONS
AND INTERPRETATION
In this Agreement, unless the contrary
intention appears and/or the context otherwise requires, capitalized terms
defined by: (i) inclusion in quotation and/or parenthesis have the meanings so
ascribed; and (ii) the following terms shall have the meanings assigned to them
herein below:
“Alliance Partners” are
individuals/sole-proprietorships/companies/LLP’s etc who have entered into a
service agreement with Telecom
Ad India for
offering Telecom Ad India’s products and services through
web/mobile/API or through any channel whose particulars are listed in Clause 1
of the service agreement with Alliance Partners.
“Applicable Agreement” refers to
service agreement in relation to Business Partners and Alliance Partners.
“Applicable Controlled Entity”
collectively refers to (i) Sub-Partners appointed by Business Partners, and the
Alliance Partners.
“Applicable Law” includes all
applicable Indian statutes, enactments, acts of the state legislature or
parliament, laws, ordinances, rules, bye-laws, regulations, notifications,
guidelines, directions, directives and orders of any governmental authority,
statutory authority, board, recognized stock exchange, as may be applicable
including but not limited to Guidelines on Managing Risks and Code of Conduct
in Outsourcing of Financial Services by Banks, Business Correspondent
Guidelines issued by RBI from time to time, Payment & Settlement Systems Act,
2007 and rules made thereunder, Policy Guidelines on Issuance and operation of
Pre-paid Payment Instruments in India.
“Business Partners” are firms who have
entered into a service agreement with Telecom Ad India whose particulars are listed in Clause 1 of the service
agreement.
“Confidential Information” means and
includes the Intellectual Property and any and all business, technical and
financial information of TelecomAdIndia or of any of its affiliates that is
related to any of the arrangements contemplated in this Agreement or any other
agreement in which this Agreement is incorporated by reference or otherwise
disclosed by TelecomAdIndia to the User any information which relates to its
financial and/or business operations, including but not limited to, specifications,
models, merchant lists/information samples, reports, forecasts, current or
historical data, computer programs or documentation and all other technical,
financial or business data, information related to its internal management,
customers, products, services, anticipated products/services, processes,
financial condition, employees, merchants, Intellectual Property, marketing
strategies, experimental work, trade secrets, business plans, business
proposals, customer contract terms and conditions, compensation/commission/
service charges payable to the User, and other valuable confidential
information and materials that are customarily treated as confidential or
proprietary, whether or not specifically identified as confidential or
proprietary.
“Customers” shall mean persons,
including all body corporate, partnerships, limited liability partnerships, who
are availing services, either as a consumer or otherwise, rendered by a service
provider through the User using TelecomAdIndia’s products or services.
“Credit” shall mean the payment made by
the Business Partner/Alliance Partner to the Company to carry out transactions
through the TelecomAdIndia platform.
“Effective Date” shall mean the date of
activation of the account of the User on TelecomAdIndia’s portal.
“TelecomAdIndia Platform” shall mean
and include, the platforms (website, mobile app, others) of TelecomAdIndia that
the User accesses for registration and further for transacting, including all
contents, services, and technology offered through the Platform.
“Intellectual Property” shall mean all
intellectual property used for the purpose of or in association with or in
relation to the performance of this Agreement and Applicable Agreement, and
includes without limitation, (a) Software, operating manuals, software code,
program, instructions, specifications, processes, input methods, data or
information used in relation to, or in association with, or for the operation
of the software installed by TelecomAdIndia, (b) the trademarks, service marks,
trade names, business names, logos, symbols, styles, colour combinations used
by TelecomAdIndia during the course of its business and all depictions,
derivations and representations thereof, (c) all promotional material including
without limitation, advertisements, literature, graphics, images, content and
the ‘look and feel’ of all of the above, (d) all information, data or material
in whatever form, whether tangible or not, provided by TelecomAdIndia to the
User during the course of Applicable Agreement; and (e) all techniques,
formulae, patterns, compilations, processes, inventions, practices,
methodology, techniques, improvement, utility model, procedures, designs,
skills, technical information, notes, experimental results, service techniques,
samples, specifications of the products or services, labeling specifications,
rights on software, and any other knowledge or know-how of any nature
whatsoever.
“Merchants” shall mean individuals
and/or entities registered on TelecomAdIndia platform and/or appointed by TelecomAdIndia
and/or for discharging functions prescribed under these terms & conditions
and/or includes Business Partners, Alliance Partners, etc.
“Products” shall mean products
developed by TelecomAdIndia including products permitting electronic top-ups,
utility bill payments, travel bookings, delivery of various financial products,
other value-added services using various devices like ATMs, POS, Mobile Apps,
Internet and any other products available on TelecomAdIndia platform from time
to time.
“Service Provider” shall mean any
entity with which TelecomAdIndia has, directly or indirectly, executed an
agreement for facilitating Transactions between such entity and its Customers.
“Software” shall include custom-built
software that is owned by TelecomAdIndia, or software that has been licensed
from third party suppliers by TelecomAdIndia and in relation to which TelecomAdIndia
has obtained the right to sub-license from such third party suppliers.
“Sub-Partners” shall mean individuals
and/or entities appointed by the merchants on whose premises/outlets/website
the Products shall be sold to the Customers, for and on behalf of the Service
Providers, to facilitate completion of Transactions initiated by such
Customers, through the merchants.
“Transactions” shall mean and include
transactions taking place between a Service Provider and its Customers
including, but not limited to, electronic top-ups for various services, utility
bill payments, delivery of financial products and other services of a like
nature provided by the Service Provider through TelecomAdIndia’s Products.
“Users” shall include individuals,
Business Partner, and Alliance Partner, unless the context provides otherwise
or if the context in which the term “User” has been used is inapplicable to
such individual, Business Partner or Alliance Partner.
3. GENERAL
TERMS AND CONDITIONS
INFORMATION
SUPPLIED TO TELECOMADINDIA. Users
agree that the information provided by the Users to TelecomAdIndia on
registration and at all other times, including payment, is true, accurate,
current, and complete.
SECURITY
OF ACCOUNT. Users’ mobile number and email
identify a Users’ account with TelecomAdIndia through which TelecomAdIndia
services are dispensed (“Account’). TelecomAdIndia encourages Users to choose a
strong password to protect their Account. It is advised that users do not share
their password with anyone or write it down. TelecomAdIndia never, under any
circumstances, asks for an Account’s password. If a User has any reason to
believe that his Account is no longer secure, then the User shall immediately
notify TelecomAdIndia and indemnify TelecomAdIndia from any liabilities that
may arise from the misuse of such a User’s Account.
PRIVACY
POLICY. All information collected from
a User pursuant to the provision of TelecomAdIndia’s services, and information
collected by Alliance Partner, Business Partners, Sub-Partners and Merchants
during the performance of this Agreement or Applicable Agreement, is subject to
TelecomAdIndia’s Privacy Policy.
RECLAIMING
INACTIVE ACCOUNTS. If an Account is found to be
overly inactive, the Account may be reclaimed by TelecomAdIndia without
providing notice to the concerned User. An Account is considered as inactive if
the concerned User is not signing in and/or has not done any transactions for
more than 6 consecutive months from the Account.
THIRD
PARTY SITES, PRODUCTS AND SERVICES. TelecomAdIndia’s
services and/or the Site may include links or references to other web sites or
services solely for the Users’ convenience (“Reference Sites”). TelecomAdIndia
does not endorse any such Reference Sites or the information, materials,
products, or services contained on or accessible through Reference Sites.
Correspondence or business dealings between Users and concerned Reference Sites
are solely between such User and the concerned Reference Site. Access and use
of Reference Sites, including the information, materials, products, and
services on or available through Reference Sites is solely at concerned User’s
own risk.
BILLING
AND PAYMENT. All payments made by Users
directly to TelecomAdIndia, shall be made in the manner and in the quantum
detailed on the User’s Account at TelecomAdIndia Platform. Users may be
notified by TelecomAdIndia regarding any change in the quantum of payments to
be made to TelecomAdIndia and the manner of disbursement of such payments;
however Users are advised to regularly update themselves of TelecomAdIndia’s
billing and payment policy by regularly visiting the Site. TelecomAdIndia shall
solely decide on the payments to be provided to User and may amend the payment
structure at any time without any prior notice to the User. However, after any
such amendment, the detailed payment structure will be made available to the
User and be effective immediately. Credit maintained by the Users with TelecomAdIndia
shall be non-interest bearing and shall be forfeited by TelecomAdIndia if found
lying unused for more than 365 days. The User shall keep enough Credit with TelecomAdIndia
to avoid decline of transactions on the TelecomAdIndia Platform.
SALES. All sales of TelecomAdIndia’s services are final with
no refund or exchange permitted. Users are responsible for details provided
leading to purchase of services. If TelecomAdIndia does not deliver service
within 24 hours of money being charged to a User’s payment account through a transaction
on the Site, the User may inform TelecomAdIndia by sending an e-mail to TelecomAdIndia’s
customer services e-mail address mentioned on the Contact Us page. . TelecomAdIndia
shall investigate the case and if it is found that money was indeed charged to
User’s Payment Account without delivery of the service then User may be
refunded the money within 15 working days from the receipt of his e-mail.
LIMITATION
OF LIABILITY. In no event will TelecomAdIndia
or its directors, agents, officers, or employees be liable to a User for any
special, indirect, incidental, consequential, punitive, or exemplary damages
(including without limitation lost business opportunities, lost revenues, or
loss of anticipated profits or any other pecuniary or non-pecuniary loss or
damage of any nature whatsoever) of any kind arising out of or relating to (i)
this Agreement or any other agreement entered by a User with TelecomAdIndia,
(ii) TelecomAdIndia’s services, the Site or any Reference site, or (iii) User’s
use or inability to use TelecomAdIndia’s services, the Site or any Reference
Sites, even if TelecomAdIndia or a TelecomAdIndia authorized representative has
advised of the possibility of such damages, (iv) unauthorized access to or
alterations of transmissions or data, any material or data sent or received or
not sent or received, (v) any transactions entered into by any third person or
conduct of any other third party or any infringement of another’s rights, (vi)
the use of counterfeit or stolen cards, or stolen devices, or (vii) fraudulent
electronic transactions. It shall be at the sole discretion of TelecomAdIndia
to reverse any transaction subject to approval of the concerned Service
Provider. Notwithstanding the above, if any court of law finds that TelecomAdIndia
or its directors, officers, or employees, are liable to indemnify a concerned
User despite the existence of this Clause 3.8, such liability shall not exceed
the amount paid by the concerned User, if any, for using the portion of the TelecomAdIndia’s
services or the Site giving rise to the cause of action. Users acknowledge and
agree that TelecomAdIndia has offered its products and services, set its
prices, and entered into this Agreement and Applicable Agreement in reliance
upon the warranty, disclaimers, and the limitations of liability set forth
herein. Users acknowledge that the warranty, disclaimers, and limitations of
liability set forth herein reflect a reasonable and fair allocation of risk
between Users and TelecomAdIndia, and that the warranty, disclaimers, and
limitations of liability set forth herein form an essential basis of the
bargain between Users and TelecomAdIndia. TelecomAdIndia would not be able to
provide the services to Users on an economically reasonable basis without these
limitation.
USER’S
REPRESENTATIONS AND WARRANTIES. The
User represents and warrants that:
it
has had a full and adequate opportunity to read and review the Applicable
Agreement and has had sufficient time to evaluate and investigate the provision
of services under the Applicable Agreement and the financial requirements and
risk associated with the same,
it
has the requisite capital to set up and maintain the infrastructure as required
under the Applicable Agreement,
neither
the execution of the Applicable Agreement nor the performance of the User’s
obligations under the Applicable Agreement will result in a violation or breach
of any other agreement by which the User is bound,
neither
the User nor any of the User’s employees or agents is under any pre-existing
obligation in conflict or in any way inconsistent with the provisions of the Agreement
or Applicable Agreement,
it
has the right to disclose or use all ideas, and other information, if any,
which the User has gained from third parties, and which the User discloses to TelecomAdIndia
in the course of performance of the Agreement or Applicable Agreement, without
liability to such third parties,
TelecomAdIndia
has a right to inspect User’s business premises that are related to the
provision of services under the Agreement or Applicable Agreement, and to
monitor continued and ongoing compliance of the Applicable Agreement,
it
shall immediately intimate TelecomAdIndia of any violation or potential
violation of this Agreement by any Applicable Controlled Entity, or of other
circumstances that may cause damage to the goodwill and reputation of TelecomAdIndia,
it
shall maintain accurate and proper accounts of all transactions between
Applicable Controlled Entity and itself in relation to discharge of duties by
the Applicable Controlled Entity under the Applicable Agreement,
it
shall provide periodic reports of business operations with respect to the
services rendered under the Applicable Agreement to the sales executive
assigned by TelecomAdIndia to the User,
it
shall observe proper ethics and transparency in all its actions in the course
of discharge of duties under the Applicable Agreement and shall not, in any
circumstances, take any action or make any statement that may mislead any
Applicable Controlled Entity/customer or prospective Applicable Controlled
Entity /customer of TelecomAdIndia
it
shall make all efforts to settle any disputes that may arise between Applicable
Controlled Entity, or between the Applicable Controlled Entity and the
consumers amicably and in the event, any such dispute is referred to a consumer
forum or other competent authority, shall provide all assistance in the
settlement of the dispute,
it
shall bear all costs and expenses for traveling, promotional activities and
other similar out-of-pocket expenses incurred in the performance of its duties
under the Applicable Agreement,
it
will not allow the sale of any products and/or provision of any services which
are specifically restricted by TelecomAdIndia,
it
is a one-point contact for all its Applicable Controlled Entities and shall be
solely responsible for any fraudulent acts of the Applicable Controlled
Entities,
it
has complete control over its Applicable Controlled Entities and that TelecomAdIndia
will not be responsible to entertain any complaints/queries received from any
Applicable Controlled Entities appointed by the User,
it
shall comply with all its obligations pursuant to the Applicable Agreement and
ensure that all payments due from it to TelecomAdIndia are paid in a timely
manner in accordance with the Applicable Agreement,
it
shall be responsible to obtain any and all consents and approvals that are
required from regulatory or governmental authorities, including any consent
from Customers required to transfer data to the User and/or the TelecomAdIndia
Platform, as the case may be, in accordance with Applicable Law,
it
shall ensure regular and timely payment and deposit of all taxes, duties and
other levies as applicable from time to time with the relevant authorities,
All
costs associated with purchasing of software licenses and hardware (if any) are
to be absolutely and unconditionally borne by the User,
it
shall be solely responsible for and hereby undertakes to strictly comply with
Privacy Policy, and Applicable Law having jurisdiction in any manner whatsoever
in connection with discharge of its duties under the Applicable Agreement,
including but not limited to data protection, security, piracy, and directions
issued by the Reserve Bank of India relating to payment data, and shall obtain
and maintain in full force and effect all registrations required under
Applicable Law for the operation of the business in terms of the Applicable
Agreement, and
it
has full power and authority to enter into the Applicable Agreement and to take
any action and execute any documents required by the terms hereof and this
Applicable Agreement has been duly authorized, duly and validly executed and
delivered, and constitutes a legal, valid, and binding obligation, enforceable
in accordance with the terms hereof; and the persons executing the Applicable
Agreement on its behalf are duly empowered and authorized to execute the
Applicable Agreement and to perform all its obligations in accordance with the
terms herein
it
shall not access (or attempt to access) the website and the Products by any
means other than through the interface that is provided by TelecomAdIndia. It
shall not use any deep-link, page scrape, robot, spider or other automatic
device, program, algorithm or methodology, or any similar or equivalent manual
process, to access, acquire, copy or monitor any portion of the TelecomAdIndia
Platform, or in any way reproduce or circumvent the navigational structure or
presentation of the platform, without TelecomAdIndia’s express prior written
consent.
it
shall not attempt to gain unauthorized access to any portion or feature of the
Platform, or any other systems or networks connected to the Platform or to any
server, computer, network, or to any of the services offered on or through the
Platform, by hacking, password "mining" or any other illegitimate
means.
INDEMNIFICATION.
(1)
User agrees to indemnify, save, and hold TelecomAdIndia, its affiliates,
contractors, employees, officers, directors, agents and its third party
suppliers, licensors, and partners harmless from any and all claims, demands,
actions, suits which may be threatened or brought against TelecomAdIndia, and also
against all losses, damages, liabilities, costs, charges and expenses,
including without limitation, legal fees and expenses arising out of or related
to:
Users’
use or misuse of TelecomAdIndia’s services or of the Site/application,
any
violation by the User of this Agreement or Applicable Agreement,
any
breach of representations, warranties and covenants made by the User in this
Agreement, or Applicable Agreement,
any
claim or legal notice or quasi-legal proceedings to which TelecomAdIndia may be
required to become party or to which TelecomAdIndia may be subjected by any
person including any governmental authority, by reason of breach of any
Applicable Law,
due
to failure of a User to obtain any required statutory or regulatory approval
necessary for the performance of its obligations in the Applicable Agreement
with TelecomAdIndia,
all
liability, claims, damages, costs, expenses suffered or incurred by TelecomAdIndia
as a result of any act or violation of the Business Partner under Section 269ST
of the Income Tax Act, 1961 while acting as collection agent of the Company
(2)
TelecomAdIndia reserves the right, at User’s expense, to assume the exclusive
defense and control of any matter, including rights to settle, for which
concerned User is required to indemnify TelecomAdIndia. User agrees to
cooperate with TelecomAdIndia’s defense and settlement of these claims. TelecomAdIndia
will use reasonable efforts to notify concerned User of any claim, action, or
proceeding brought by a third party that is subject to the foregoing
indemnification upon becoming aware of it.
DISCLAIMER. To the fullest extent permissible pursuant to
Applicable Law, TelecomAdIndia and its officers, directors, employees, and
agents disclaim all warranties, express or implied, including, but not limited
to, implied warranties of merchantability, fitness for a particular purpose,
and non-infringement of proprietary rights. No advice or information, whether
oral or written, obtained by a User from TelecomAdIndia or through TelecomAdIndia’s
services or the Site will create any warranty not expressly stated herein. TelecomAdIndia
does not authorize anyone to make any warranty on its behalf and Users should
not rely on any such statement. Users acknowledge that TelecomAdIndia is a
reseller and is not liable for any third-party seller’s obligations. It is the
User’s responsibility to evaluate the accuracy, completeness and usefulness of
all opinions, advice, merchandise and other information provided through the
Site or on the Internet generally. TelecomAdIndia does not warrant that its
services will be uninterrupted, or free of errors, viruses or other harmful
components and that any of the foregoing defects will be corrected. TelecomAdIndia’s
services and the Site and any data, information, third party software,
Reference Sites, or software made available in conjunction with or through its
services and the Site are provided on an “as is” and “as available”, “with all
faults” basis and without warranties or representations of any kind either
express or implied. TelecomAdIndia and its third party suppliers, licensors,
and partners do not warrant or make any representations regarding the use or
the results of the use of TelecomAdIndia’s services, the Site or any Reference
Sites in terms of correctness, accuracy, reliability, or otherwise.
INTELLECTUAL
PROPERTY. TelecomAdIndia’s services and
the Site are owned and operated by TelecomAdIndia and/or third-party licensors.
The visual interfaces, graphics, design, compilation, information, computer
code (including source code and object code), products, software, services, and
all other elements of TelecomAdIndia’s services and the Site provided by TelecomAdIndia
(the “Materials”) are protected by Applicable Law. As between User and TelecomAdIndia,
all Materials and TelecomAdIndia’s Intellectual Property are the property of TelecomAdIndia
and/or third-party licensors or suppliers. User agrees not to remove, obscure,
or alter TelecomAdIndia or any third party's copyright, patent, trademark, or
other proprietary rights notices affixed to or contained within or accessed in
conjunction with or through TelecomAdIndia’s services. Except as expressly
authorized by TelecomAdIndia, the User agrees not to sell, license, distribute,
copy, modify, publicly perform or display, transmit, publish, edit, adapt,
create derivative works from, or otherwise make unauthorized use of the Materials
or TelecomAdIndia’s Intellectual Property. Parties do not accrue any rights or
interest in the other Party’s Intellectual Property and use of any Intellectual
Property by either User or TelecomAdIndia shall be strictly in for the
fulfillment of and in compliance with the terms of the agreement between such
User and TelecomAdIndia. Parties undertake that they shall not, nor will they
allow others to, reverse engineer or disassemble any parts of the other’s
Intellectual Property. If Users’ have comments regarding the TelecomAdIndia’s
services and the Site or ideas on how to improve it, please contact our
Helpdesk. Please note that by doing so, concerned Users hereby irrevocably
assign to TelecomAdIndia, and shall assign to TelecomAdIndia, all right, title
and interest in and to all ideas and suggestions and any and all worldwide
intellectual property rights associated therewith. Concerned User agrees to
perform such acts and execute such documents as may be reasonably necessary to
perfect the foregoing rights.
INTELLECTUAL
PROPERTY LICENSE BY ALLIANCE PARTNER. Alliance
Partner grants a non-exclusive license to TelecomAdIndia to use Alliance
Partner’s name, trademark, and logo in any marketing or promotional activities
undertaken by TelecomAdIndia. Notwithstanding anything contained herein, TelecomAdIndia
shall be under no obligation to advertise, market, or promote Alliance Partner
or Alliance Partner’s Intellectual Property.
USE
OF INTELLECTUAL PROPERTY. The
user undertakes that:
it
shall use the Intellectual Property solely for the discharge of its duties
under the Applicable Agreement,
it
shall use Intellectual Property of TelecomAdIndia only in the form and manner
stipulated by TelecomAdIndia,
it
shall seek prior written consent from TelecomAdIndia for use of TelecomAdIndia’s
Intellectual Property which is not previously provided for by TelecomAdIndia,
it
shall bring to TelecomAdIndia’s notice all cases concerning TelecomAdIndia’s
Intellectual Property’s (a) infringement, (b) passing off, (c) registration or
(d) attempted registration,
it
shall render to TelecomAdIndia all assistance in connection with any matter
pertaining to the protection of TelecomAdIndia’s Intellectual Property whether
in courts, before administrative agencies, or otherwise,
it
shall not take any action which shall or may impair TelecomAdIndia’s right,
title or interest in the Intellectual Property, or create any right, title or
interest therein or thereto, adverse to that of TelecomAdIndia,
it
shall not use or permit to be used the Intellectual Property by any
unauthorized person, and
it
shall not misuse the Intellectual Property or use it together with any other
mark or marks.
MODIFICATION. TelecomAdIndia reserves the right to change, modify,
add, or remove the terms of this Agreement, either in its entirety or a part
thereof (each, a “change”) at any time by posting a notification to the Site or
otherwise communicating the notification to Users. The changes will become
effective, and shall be deemed accepted by Users, 24 hours after the initial
posting and shall apply immediately on a going-forward basis with respect to
payment transactions initiated after the posting date. If Users do not agree
with any such modification, Users sole and exclusive remedy is to terminate
their use of the Services.
CONFIDENTIALITY. Parties shall keep Confidential Information as
confidential. Each Party confirms that it shall protect Confidential
Information with such security, confidentiality, and degree of utmost care as
it would prudently apply to its own confidential information and use it solely
in connection with the transaction to which the Confidential Information
relates. Both Parties acknowledge and agree that they are aware of the
sensitivity & secrecy involved in keeping the customer data/information and
transaction records and shall ensure that neither any of the parties nor their
employees, directors, etc will do any act to violate the same. Notwithstanding
anything contained in this Clause 3.16, Confidential Information shall exclude
any information:
which
is already in the possession of the receiving Party and not subject to any
other duty of confidentiality,
that
is at the date hereof, or subsequently becomes, public otherwise than by reason
of a breach by the receiving party of the terms of this Agreement,
Information
that becomes legally available to the receiving Party and/or its affiliates or
professional advisors on a non-confidential basis from any third party, the
disclosure of which does not, to the knowledge of that Party, violate any
contractual or legal obligation which such third party has to the other Party
with respect to such information, and
Information
that is independently acquired or developed by the receiving Party and/or its
affiliates or professional advisors.
DISCLOSURE
OF CONFIDENTIAL INFORMATION. Each
Party hereby agrees that it shall not disclose any Confidential Information
received by it without the prior written consent of the other Party to any
third party at any time. Provided, however, that either Party may make the
following disclosures for which no consent shall be required from the other
Party:
Disclosures
to its directors, officers, employees, affiliates/subsidiaries/group/holding
companies, third-party service providers and any employees thereof that it
reasonably determines need to receive the Confidential Information;
Disclosures
to its legal and other professional advisers, instructed by it that it
reasonably determines to need to receive the Confidential Information; or
Disclosures
to any person to whom it is required by law or any applicable regulatory,
supervisory, judicial or governmental order, to disclose such information, or
at the request of any regulatory or supervisory or judicial or government
authority.
NON
SOLICITATION OF EMPLOYEES. The
Parties agree not to solicit or employ staff from each other’s organizations
during the term of this Agreement and for 12 months immediately following the
termination of the Agreement.
NON
SOLICITATION OF CLIENTS. During
the term of this Agreement, the User shall not, either directly or indirectly,
solicit, cause in any part of knowingly encourage any existing or potential
clients or customers of TelecomAdIndia to cease doing business or not to do
business, in whole or in part with TelecomAdIndia, or solicit, cause in any
part or knowingly encourage an existing or potential clients or customers of TelecomAdIndia
to do business with any person other than TelecomAdIndia, or associate with any
prospective clients or customers while they continue to be clients or customers
of TelecomAdIndia.
NON-COMPETE
ON BUSINESS PARTNER. Business Partner agrees that
during the Term and for a period of one (1) year thereafter, it shall not,
directly or indirectly, through its employees, affiliates or relatives or in a
firm where the Business Partner or any relative or nominee of the Business
Partner is a partner, or in any company where the Business Partner or any
relative or nominee of the Business Partner is a director or shareholder,
without the prior written consent of TelecomAdIndia: (i) be appointed as a
Business Partner for any other person or legal entity which is carrying on a
business similar to or in competition with any business carried by TelecomAdIndia
at the relevant time, whether in India or abroad, or (ii) engage in any
business that is similar to or in competition with any business carried on by TelecomAdIndia
at the relevant time.
COUNTERPARTS. The Applicable Agreement may be signed in two (2) or
more counterparts and each executed version or an electronic copy thereof shall
be deemed an original and which shall, singly or together, constitute one
agreement.
TERM. This Agreement and Applicable Agreement shall come
into force from the Effective Date and remain valid in perpetuity, unless
terminated by TelecomAdIndia by giving to the User, a prior written notice of
at least 90 days (“Term”).
TERMINATION. This Agreement and Applicable Agreement may be
terminated in accordance with the clauses below:
TelecomAdIndia
shall be entitled to terminate this Agreement and Applicable Agreement by
serving a written notice of thirty (30) days to the User in the following
circumstances: (a) the User commits any breach of any of the provisions of this
Agreement or Applicable Agreement and, in the case of a breach capable of
remedy, fails to remedy the same within thirty (30) days after receipt of a
written notice giving full particulars of the breach and requiring it to be
remedied; (b) if, in TelecomAdIndia’s opinion, the User is not a fit person/entity
to carry out the obligations imposed on the User under the Applicable
Agreement; (c) if the User fails to achieve the targets as may be communicated
by TelecomAdIndia from time to time.
On
the occurrence of the User becoming subject of a voluntary petition in
bankruptcy or any voluntary proceeding relating to insolvency, receivership,
liquidation, or composition for the benefit of creditors.
TelecomAdIndia
may terminate the Agreement and Applicable Agreement without notice provided:
(a) if, by the acts or default of the User, TelecomAdIndia suffers damage to
its name and reputation; or (b) the Business Partner commits any breach of
Confidentiality; or (c) upon the occurrence of force majeure under Clause 3.28
of this Agreement; or (d) there is a change in shareholding/control or
management of the User; or (e) any event that would affect the ability of the
User to perform its obligations under the Applicable Agreement occurs; or (f)
any of the directors/partners/proprietors of the Business Partner are convicted
of any criminal charge.
in
the event that TelecomAdIndia gives notice that the Alliance Partner’s software
or hardware is technically inadequate to support the Connectivity at any stage
of development, and the Alliance Partner fails to cure such deficiency within
90 days after receiving notice to such effect, then TelecomAdIndia shall be
entitled to give notice of termination as provided,
in
the event TelecomAdIndia is unable to get necessary permission / license from
any Service Provider and any statutory authority and/or any of the Service
Provider rescinds its contract with TelecomAdIndia and/or the sale of Products
slips down due to any defective service, negligence or omission on part of the
User, TelecomAdIndia shall have the right to rescind the Agreement by giving 15
days’ notice to the User and the rescission shall take effect after expiry of
the stipulated period of 15 days. Provided that unless otherwise specified by TelecomAdIndia
in its notice, any termination of this Agreement, on account of rescission of
an existing contract with any Service Provider, shall be effective only in
relation to Transactions pertaining to such Service Provider and the Agreement
shall continue to remain in force between the Parties in respect of other
Service Providers.
CONSEQUENCES
OF TERMINATION. The Parties shall adhere to
the following clauses immediately upon termination of this Agreement:
Upon
termination of the Agreement for any reason, TelecomAdIndia may immediately
disconnect the availability of Products from the TelecomAdIndia Platform, including
related services provided by the platform, and no further Transactions may be
effected through the TelecomAdIndia.
Except
as otherwise agreed upon between the Parties, any license to use Intellectual
Property Products, of either Party which has been granted by such Party to the
other, pursuant to this Agreement, shall stand automatically revoked with the
termination of this Agreement by any Party.
User
shall immediately discontinue and cease to use the trademark, logo and other
Intellectual Property provided by the Company and shall immediately hand over
any and all copies of documentation of such Intellectual Property.
Upon
the termination of this Agreement, the concerned User shall return and
surrender to TelecomAdIndia any Confidential Information that comes into its
possession during the course of its engagement by TelecomAdIndia and shall not
retain a copy thereof in any form whatsoever. User shall, with TelecomAdIndia’s
prior written consent, promptly destroy the Confidential Information in its
possession (and any copies, extracts, and summaries thereof) and will provide TelecomAdIndia
with written certification of destruction.
immediately
return to TelecomAdIndia originals and copies of any and all materials provided
to the User pursuant to the Applicable Agreement, including publicity and
marketing materials in its possession.
provide
remote access to TelecomAdIndia to disable any software that TelecomAdIndia had
installed.
remove
all signboards, banners, glow sign boards of TelecomAdIndia from its office and
also all such material, which will indicate any association with TelecomAdIndia.
cease
to promote, market or advertise TelecomAdIndia or its products/services.
the
User shall grant TelecomAdIndia, its employees or agents, access to its
information technology systems for a period of thirty (30) days after
termination.
Notwithstanding
the above, the User shall not, if so directed by TelecomAdIndia discontinue discharging
its duties under the Applicable Agreement during the notice period and shall
continue discharging its duties as per the Applicable Agreement until indicated
otherwise by TelecomAdIndia.
TelecomAdIndia
shall have the right, exercisable at its sole discretion, to appoint another
User in its place. The User shall fully cooperate with such newly appointed
User.
Upon
notice of termination from either party, the User shall ensure that during the
notice period leading to the termination, all systems and procedures will be
strictly adhered to and all customers handled properly. All inquiries from
customers will be diverted to TelecomAdIndia by the User.
Subject
as otherwise provided in this Agreement and to any rights or obligations that
have accrued before termination, neither Party shall have any further
obligation to the other under this Agreement.
Any
termination of this Agreement or Applicable Agreement shall be without
prejudice to TelecomAdIndia’s rights under law and equity
PROMOTION. The user shall promote the sale of TelecomAdIndia’s
products/services in accordance with the publicity and marketing guidelines
issued by the TelecomAdIndia from time to time. User shall only market/promote TelecomAdIndia’s
services as authorized by TelecomAdIndia in writing in this behalf and shall not
market/promote any other services that may potentially be provided by TelecomAdIndia
in the future unless otherwise authorized in writing. The user shall maintain
stock and prepare MIS of the promotional material dispatched from TelecomAdIndia
and ensure that such material will be displayed in the Merchant outlets at
prominent eye-level locations to promote the business at that outlet.
ARBITRATION. TelecomAdIndia may elect to resolve any dispute,
controversy or claim arising out of or relating to the Agreement or TelecomAdIndia’s
services by binding arbitration in accordance with the provisions of the Indian
Arbitration & Conciliation Act, 1996. Any such dispute, controversy or
claim shall be arbitrated on an individual basis and shall not be consolidated
in any arbitration with any claim or controversy of any other party. TelecomAdIndia
shall nominate a sole arbitrator who shall preside over the arbitration
proceedings between TelecomAdIndia and concerned User. The arbitration shall be
conducted in New Delhi, India and judgment on the arbitration award may be
entered in any court having jurisdiction thereof. Either TelecomAdIndia or
concerned User may seek any interim or preliminary relief from a court of
competent jurisdiction in New Delhi, India, necessary to protect the rights or
the property of concerned User or TelecomAdIndia (or its agents, suppliers, and
subcontractors), pending the completion of arbitration. Any arbitration shall
be confidential, and concerned User, nor shall TelecomAdIndia disclose the
existence, content or results of any arbitration, except as may be required by
law or for purposes of the arbitration award. All administrative fees and
expenses of an arbitration will be divided equally between TelecomAdIndia and
concerned User. In all arbitrations, each party will bear the expense of its
own lawyers and preparation. The language of the arbitration shall be English.
GOVERNING
LAW. This Agreement shall be
governed by and construed in accordance with the laws of India, without regard
to its conflict of law provisions and, subject to the arbitration provision in
section 3.19, the exclusive jurisdiction of competent courts in New Delhi,
India.
FORCE
MAJEURE. Neither Party shall be liable
for failure to perform its obligations under this Agreement to the extent such
failure is due to causes beyond its reasonable control. In the event of a force
majeure, the Party unable to perform shall notify the other Party in writing of
the events creating the force majeure and the performance obligations of the
Parties will be extended by a period of time equal to the length of the delay
caused by force majeure; provided that if any such delay exceeds ninety days,
then following such ninety-day period, either party hereto may terminate the
unperformed portions of this Agreement on ten days prior written notice to the
other Party. For the purposes of this Agreement, force majeure events shall
include, but not be limited to, acts of God, failures or disruptions, orders or
restrictions, war or warlike conditions, hostilities, sanctions, mobilizations,
blockades, embargoes, detentions, revolutions, riots, looting, strikes,
stoppages of labor, lockouts or other labor troubles, earthquakes, fires or
accidents.
RECORDS
AND AUDIT. The Users shall maintain all
statutory records as may be required from time to time to be maintained under
the Applicable Law. Further, the Users shall maintain accurate books of
accounts in relation to their engagement with TelecomAdIndia, pursuant to
service rendered by User pursuant to the Applicable Agreement, in accordance
with standard accounting practices and shall have the same audited annually by
an auditor of good standing and repute and shall forward copies of the audited
accounts to TelecomAdIndia annually or as and when required by TelecomAdIndia.
The user hereby permits the authorized personnel of the TelecomAdIndia to enter
and inspect all books, accounts, records, and materials in relation to the
business operations related to the Applicable Agreement during normal business
hours. During the term of Applicable Agreement and at any time within sixty
(60) days after the termination of the Applicable Agreement, TelecomAdIndia or
its employee/representative/agent may, at its expense, carry out an audit to
determine whether the User has properly complied with its obligations under the
Applicable Agreement. In the event the results of such audit determine that the
User has not complied with its obligations under the Applicable Agreement, TelecomAdIndia
shall intimate the User of such nonperformance or the non-observance and the
Business Partner shall immediately comply with its obligations, or within such
other period as may be specified by Company.
PUBLIC
RELATIONS. Upon execution of the
Applicable Agreement, Parties shall have the right to announce the cooperative
arrangement as described in the Agreement, provided that all announcements must
be approved in writing by both Parties and such approval shall not be
unreasonably withheld.
SEVERABILITY. If any provision of this Agreement is held to be
unlawful, void, invalid or otherwise unenforceable, then that provision will be
limited or eliminated from this Agreement to the minimum extent required, and
the remaining provisions will remain valid and enforceable.
ASSIGNMENT. This Agreement and any rights granted hereunder may
not be transferred or assigned by User without TelecomAdIndia’s prior written
consent but may be assigned by TelecomAdIndia without restriction. Any
assignment attempted to be made in violation of this provision shall be void
and of no effect.
SURVIVAL. Clause 1.4, 2.1, 3.3, 3.8, 3.9, 3.10, 3.11, 3.12,
3.13, 3.16, 3.17, 3.18, 3.19, 3.20, 3.26, 3.27, 3.33 of this Agreement shall
survive the termination or expiration as applied to transfers and relationship
prior to such termination or expiration.
HEADINGS. The heading references herein are for convenience
purposes only, do not constitute a part of this Agreement, and will not be
deemed to limit or affect any of the provisions hereof.
ENTIRE
AGREEMENT. This is the entire agreement
between Users and TelecomAdIndia relating to the subject matter hereof and will
not be modified except in writing, signed by both parties, or by a Change to
this Agreement made by TelecomAdIndia in accordance with the terms of this
Agreement.
NOTICE. TelecomAdIndia may provide Users with notices and
communications by email, regular mail, or posts on the TelecomAdIndia website,
www.TelecomAdIndia.in or by any other reasonable means. Except as otherwise set
forth herein, notice to TelecomAdIndia must be sent by courier or registered
post to Legal Department, TelecomAdIndia India,1ST FLOOR, SAHA HOUSE, APPAN PALLY ,VILLAGE - SARMASTERCHAK, PAILAN , PAILAN BAZAR, South 24 Parganas, West Bengal, 700104.
WAIVER. The failure of TelecomAdIndia to exercise or enforce
any right or provision of this Agreement will not constitute a waiver of such
right or provision. Any waiver of any provision of this Agreement will be
effective only if in writing and signed by TelecomAdIndia.
RELATIONSHIP
BETWEEN THE PARTIES. This Agreement is not intended
by the Parties to constitute or create a joint venture, pooling arrangement,
partnership, agency or formal business organization of any kind. TelecomAdIndia
and the Alliance Partner/Business Partner shall be independent contractors with
each other for all purposes at all times and neither Party shall act as or hold
itself out as an agent or representative of the other Party nor shall create or
attempt to create liabilities for the other Party by acting or holding itself
out as such.